Well, I might be exaggerating just a little bit but I haven't posted anything in a while and thought I better see if I could generate a little interest. I do have an excuse as I just got back from a business trip to Charlotte where I worked on the newest version of the software that the Credit Union uses to do all your transactions.
This is an important part of what we do at NSFCU - namely, try and stay as current as possible with available technology in order to serve you better and offer added convenience. Our improved data processing won't be anything that you will use directly; however, it will give us more tools to serve you better.
We do have a major project that will be unveiled soon that I think you will be very excited about: new and improved Internet Teller. We are having a custom program written for NSFCU and the first phase of three will go live sometime around the first of the year. I'm not going to spoil the surprise right now other than to say that I think you will really like it, and it will get even better in the coming year as we install phases 2 and 3.
As part of this project, we will also have a new website that will be rolled out at the same time as our new Internet Teller. It has a new, fresh look and will be easier to navigate within; we hope you will like it and welcome any feedback that you have for our new web portal. I say web portal because we are working towards integrating all our electronic products so well that it will really represent complete access to your Credit Union via the web. We'll be posting updates on our current website letting you know when the transition to the new versions of Internet Teller and website will occur. We know that sudden changes like this can create doubts in people's minds concerning fraud, etc. so we will notify you well in advance of the actual change.
One housekeeping note (no pun intended): we recently completed an exterior remodeling project at our Grand Marais office. Things turned out nicely as we spruced up the building and, most importantly, dramatically improved our handicap accessibility. However, the concrete stain we used made the finish too slick, especially when wet. Last weekend, "grit" was added to the surface to give it a sandpaper like finish. This clearly helped but it is still too slippery when wet. Rest assured that we will keep working with it to make it safe. If we need to strip the stain and start over, we will do so. Thanks for your patience.
Mark
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